Why Always On Call

In 1992, Always On Call Answering Service, LLC was founded by M. Ellen Brosseau in Littleton, New Hampshire. Starting in a small home office, the business has since grown tremendously by word-of-mouth to provide comprehensive, nationwide, 24 hour telephone answering services to hundreds of clients with the mission of personalized service, exceptional quality, and caring communications.

Presently, Always On Call is headquartered in Concord, New Hampshire where state of the art equipment and a professional office allow Tele-receptionists to represent a variety of businesses throughout the United States and Canada. Always On Call continues to be focused as a dedicated extension of your business, with customized solutions to exceed your expectations, 24 hours a day.

Why are the services provided by Always On Call superior to large call centers?

Dedication. Every call we handle is proof of the dedication and compassion we instill. Our promise is straightforward, “You won't find another answering service that will care more about your business than we will.” We all work for you as an extension of your company, not a boiler room of operators that don’t appreciate or value your organization. In fact, our training program is designed to exceed industry standards so that Tele-receptionists understand the idiosyncrasies of your specific business. Arbitrary evaluations for quality and performance are performed by the administrative staff, the Association of Teleservices International and the Canadian Call Management Association. We are a family that is dedicated to caring for you and your business with unsurpassed personalized service. Experience the caring, compassionate Tele-receptionists of Always On Call today!


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"The folks at Always On Call are helpful, courteous, and kind. They are efficient and caring and are great ambassadors for our profession."
Charlie and Marion Hafner, LFD

2016 CAMX Award of Excellence