Real Stories, Real Calls – Property Management

AOC Property Management

Cat Food Mishap

It’s 7 p.m. on a Saturday evening and an elderly woman who lives alone, has just finished making some soup on the stove. As she’s eating, her cats, Roscoe and Lily, meow and nuzzle up to her. The woman suddenly realizes she forgot to feed them. She sets her food down and gets the bag of cat food from the pantry and fills their bowls. As she gets back to her meal, she starts to smell smoke. Oh no! She accidentally put the cat food on the burner, which was still quite hot and has caused a small fire. Thankfully, she is able to quickly extinguish the fire with a dish towel, but there is a bit of a mess left behind. She is frantic and terrified so she calls the property manager to help guide her on what she should do next.

Who would your tenants have to call in a similar situation?

Luckily in this situation, we WERE there for her. We were able to contact maintenance and send them over to help her clean up the mess and ensure there was no more danger.

Live Voice Answering

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions.

Message Reporting

Immediately receive message summaries via email or fax at no additional cost to you.

24/7 Service

Our services are customized to the unique needs of your business, which may be utilized on demand, after hours, 24/7, or to complement your office and management staff.

Award Winning Service

Your callers, clients and prospective clients will receive service that is routinely recognized by industry experts as best-in class.

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Property Management

Offering 24-hour service is essential to our real estate and property management companies. We handle call overflow and after-hours emergencies with professional tele-receptionists when you can’t be there to answer the phones yourself. Based on your directives, we dispatch the emergencies that need handled immediately. All other calls will be delivered how you direct, either sent directly to you or expertly handled by our operators.

Always on Call Operator Green Shirt Answering Service

Live Voice Answering

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions.

Message Reporting

Immediately receive message summaries via email or fax at no additional cost to you.

24/7 Service

Our services are customized to the unique needs of your business, which may be utilized on demand, after hours, 24/7, or to complement your office and management staff.

Award Winning Service

Your callers, clients and prospective clients will receive service that is routinely recognized by industry experts as best-in class.

Always on Call Operator Blonde Answering ServiceAlways on Call Operator Blonde Answering Service

Property Management

Even when no one is available to pick up the phone, calls can still be answered by a live person who represents your real estate firm or property management company in a professional manner.