Always On Call - Always On Call

An Extension of Your Business

One Call at a Time

For over 30 years, Always On Call has proudly operated as a family-owned and award-winning company, delivering peace of mind as the professional solution for small business owners, business professionals, non-profit organizations, government agencies, and Fortune 500 companies. As your trusted partner in customer service and business communications, we tailor our services to meet your unique needs. Whether it’s call overflow during business hours, 24/7 telephone answering, on-demand business continuity support, or dedicated telephone receptionists, you can rely on us to be “Always On Call” for you!

Always On Call is your essential business partner when you’re unable to answer the phone personally. Most callers won’t realize they’ve reached an answering service unless they ask, or you’ve instructed us to inform them. With our exceptional communication skills, advanced technology, and tailored training, we seamlessly emulate your staff, operating as if we’re right alongside you in your office.

We are Always On Call to support you, so you can focus on what matters most—your business.

Live Voice Answering

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions.

Message Reporting

Immediately receive message summaries via email or fax at no additional cost to you.

24/7 Service

Our services are customized to the unique needs of your business, which may be utilized on demand, after hours, 24/7, or to complement your office and management staff.

Award Winning Service

Your callers, clients and prospective clients will receive service that is routinely recognized by industry experts as best-in class.

What Our clients say

"“I’ve tried numerous answering services over the years. Hands down, Always On Call is the best and my customers agree!”"

HVAC & Fuel Delivery Company

“The folks at Always On Call are helpful, courteous, and kind. They are efficient and caring and are great ambassadors for our profession.”

Licensed Funeral Director

"“Always On Call is the only answering service that cares about my clients the way I do.”"

Personal Injury Attorney

“I wouldn’t trust my business to anyone else. You know what my customers want and you know what my business needs!”

Limousine & Livery Provider

The Story Behind Always On Call

Family-owned and operated since 1992, Always On Call was founded by a funeral director and his wife, Ellen, who sought a caring and professional voice to represent their business. When they couldn’t find an answering service that met their high standards, Ellen took matters into her own hands, personally answering calls to deliver the compassionate service they envisioned. Her exceptional phone manner quickly garnered attention, and other businesses began seeking her services. Realizing the widespread need for more than just a standard answering service, the family created Always On Call to provide customized, compassionate solutions for professional businesses and organizations.