An Extension of Your Business

One Call at a Time

For over 25 years as a family owned and operated company, Always On Call’s award-winning team has been providing peace of mind as the professional answer for small businesses owners, business professionals, non-profit organizations, government agencies, and Fortune 500 companies. As your partner in customer service and business communications, our services are customized to your needs. From call-overflow during business hours, 24/7 telephone answering service, on-demand business continuity support, or dedicated telephone receptionists, you can be assured we are “Always On Call” for you!

Always On Call is your essential business partner when you are unable to answer the telephone personally.
Most callers have no idea they have reached an answering service unless they ask or you have instructed us to inform your callers. With our exceptional communications, advanced technology and personalized training, we are capable of emulating your staff at your discretion as if we are working along side you in your office.

We are Always On Call to serve you, so you can focus on your business!

Always on Call Operator Green Shirt Answering Service

Live Voice Answering

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions.

Message Reporting

Immediately receive message summaries via email or fax at no additional cost to you.

24/7 Service

Our services are customized to the unique needs of your business, which may be utilized on demand, after hours, 24/7, or to complement your office and management staff.

Award Winning Service

Your callers, clients and prospective clients will receive service that is routinely recognized by industry experts as best-in class.

What Our clients say

"“I’ve tried numerous answering services over the years. Hands down, Always On Call is the best and my customers agree!”"
HVAC & Fuel Delivery Company
“The folks at Always On Call are helpful, courteous, and kind. They are efficient and caring and are great ambassadors for our profession.”
Licensed Funeral Director
"“Always On Call is the only answering service that cares about my clients the way I do.”"
Personal Injury Attorney
“I wouldn’t trust my business to anyone else. You know what my customers want and you know what my business needs!”
Limousine & Livery Provider

The Story Behind Always On Call

Family-owned and operated since 1992, Always On Call was founded by a funeral director and his wife, Ellen, who wanted a caring person on the line to represent their business. Unable to find an answering service that could perform to their high expectations, Ellen began answering calls to provide the compassionate service they had been searching for. Soon, others heard about her exceptional phone manner and wanted to hire her for their own business. The family realized there are many other professional businesses and organizations that need more than your standard answering service – they need a caring, compassionate provider with the ability to customized services for any business. Always On Call was created to provide just that!
NAEO Superior Agent Service Award
CamX Award
Hipaa Compliant