An Extension of Your Business… One Call at a Time

Always On Call is your essential business partner when you are unable to answer the telephone personally.

For over 25 years as a family owned and operated company, Always On Call’s award-winning team has been providing peace of mind as the professional answer for small businesses owners, business professionals, non-profit organizations, government agencies, and Fortune 500 companies.  As your partner in customer service and business communications, our services are customized to your needs.  From call-overflow during business hours, 24/7 telephone answering service, on-demand business continuity support, or dedicated telephone receptionists, you can be assured we are “Always On Call” for you!  In fact, most callers have no idea they have reached an answering service unless they ask or you have instructed us to inform your callers.  With our exceptional communications, advanced technology and personalized training, we are capable of emulating your staff at your discretion as if we are working along side you in your office.

We are Always On Call to serve you, so you can focus on your business!

Did you know that 70% of callers that are unable to reach a live person will hang up and call your competitor next?

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“[Our staff] would like to extend sincere thanks for all that you do for our business. You are an extension of us in every capacity. Your diligence in striving for the best illuminates in every task you perform. Thank you for treating our patient’s with kindness and warmth, as if they were your own!”

- Visiting Nurse & Home Healthcare Organization

“Always On Call is the only answering service that cares about my clients the way I do.”

- Personal Injury Attorney

“Thank you and your company for answering our phone so well throughout the years!” 

- Licensed Funeral Director

“You do a great job!”

- Home Heating & Fuel Delivery Company

“Everything works great!”

- Property Management Company

“The folks at Always On Call are helpful, courteous, and kind. They are efficient and caring and are great ambassadors for our profession.”

- Licensed Funeral Director

“I’ve tried numerous answering services over the years. Hands down, Always On Call is the best and my customers agree!”

- HVAC & Fuel Delivery Company

“The premier answering service for the funeral industry!.”

- Licensed Funeral Director

“I wouldn’t trust my business to anyone else. You know what my customers want and you know what my business needs!”

- Limousine & Livery Provider

Our Story: Family Owned & Operated Since 1992

Family-owned and operated since 1992, Always On Call was founded by a funeral director and his wife, Ellen, who wanted a caring person on the line to represent their business. Unable to find an answering service that could perform to their high expectations, Ellen began answering calls to provide the compassionate service they had been searching for. Soon, others heard about her exceptional phone manner and wanted to hire her for their own business.

The family realized there are many other professional businesses and organizations that need more than your standard answering service – they need a caring, compassionate provider with the ability to customized services for any business. Always On Call was created to provide just that!

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Answering Your Business Needs

We have implemented customized telephone answering programs for all types of businesses across the country with great success. Every business can benefit from an expertly designed telephone answering service. Meeting your business needs is our calling!

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