Medical/Health Care

Medical/Health Care

Our customized answering service and accurate dispatching services ensure that patients feel confident in your care. We are sensitive to the needs of your patients and protective of your reputation. Our team is certified in HIPAA confidentiality compliance, which is integral to our customers in the medical and healthcare industries. We also offer miSecure, a HIPAA compliant app for you to receive your messages. Because of the care and compassion, we offer to your patients, they may not even realize they are talking to a remote answering service.

Always on Call Operator Green Shirt

Live Voice Answering

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions.

Message Reporting

Immediately receive message summaries via email or fax at no additional cost to you.

24/7 Service

Our services are customized to the unique needs of your business, which may be utilized on demand, after hours, 24/7, or to complement your office and management staff.

Award Winning Service

Your callers, clients and prospective clients will receive service that is routinely recognized by industry experts as best-in class.

More Than Just an Answering Service

We do more than just answer telephones.  Our team is trained to appreciate and understand the importance of first impressions.  Every call we answer for our clients is not only a representation of our service and reputation, but your reputation as well.   With Always On Call, we do not outsource our business and you can be assured that all of our employees are based in the United States.  In fact, in addition to training our staff on the details of your business to exceed your expectations for personalized service, every member of our staff is audited and evaluated by our Quality Assurance Team to ensure consistency and professionalism.  “You will never find another answering service who will care more about your business than we will.”  Gerald R. Brosseau, LFD, Co-Founder