When dealing with highly sensitive issues, confidentiality and integrity are key. You can trust our experienced, well-trained team to handle such calls with expertise and professionalism. We work under your direction, so calls are handled according to your specifications. You can count on us to take accurate messages, provide appropriate responses, and know when to dispatch calls directly to you, per your instruction.
We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions. Every call we answer for our clients is not only a representation of our service and reputation, but your reputation as well. With Always On Call, we do not outsource our business and you can be assured that all of our employees are based in the United States. In fact, in addition to training our staff on the details of your business to exceed your expectations for personalized service, every member of our staff is audited and evaluated by our Quality Assurance Team to ensure consistency and professionalism. “You will never find another answering service who will care more about your business than we will.” Gerald R. Brosseau, LFD, Co-Founder