Professional Services

We recognize the importance of dealing with highly sensitive issues. When confidentiality and integrity are paramount, you can trust our well-trained team to navigate these calls with the utmost professionalism. Callers may not even realize they’re speaking to a remote service—as we seamlessly blend into your team.

Every call is handled according to your specifications. Whether it’s taking accurate messages or providing appropriate responses, we tailor our actions to align with your requirements. If an urgent matter arises, we are quick to follow your customized protocol to ensure the call is delivered to the appropriate person. We ensure that your reputation remains intact, even during sensitive conversations.

Live Voice Answering

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions.

Message Reporting

Immediately receive message summaries via email or fax at no additional cost to you.

24/7 Service

Our services are customized to the unique needs of your business, which may be utilized on demand, after hours, 24/7, or to complement your office and management staff.

Award Winning Service

Your callers, clients and prospective clients will receive service that is routinely recognized by industry experts as best-in class.

More Than Just an Answering Service

We do more than just answer telephones. Our team is trained to appreciate and understand the importance of first impressions. Every call we answer for our clients is not only a representation of our service and reputation, but your reputation as well. With Always On Call, we do not outsource our business and you can be assured that all of our employees are based in the United States. In fact, in addition to training our staff on the details of your business to exceed your expectations for personalized service, every member of our staff is audited and evaluated by our Quality Assurance Team to ensure consistency and professionalism. “You will never find another answering service who will care more about your business than we will.” Gerald R. Brosseau, LFD, Co-Founder