Our hosted servers in Microsoft Azure cloud ensure data security and redundancy. Meanwhile, our telephone system, powered by Amtelco, is trusted globally by hospitals for emergency calls and critical services. Rest assured, we’ve partnered with a vendor offering 24/7 dedicated support and a comprehensive backup infrastructure for emergencies.

Our IT team remains on-call around the clock, ensuring minimal downtime with redundant cloud-based servers. We maintain multiple internet connections at our locations, to ensure failover connectivity. Our access control systems, combined with secure multifactor user logins, ensure HIPAA compliance and client confidentiality.

To further safeguard operations, we operate from geographically strategic locations designed to minimize risk from regional disruptions. Our call centers are strictly off-limits to the public and are positioned in separate locations with independent power sources, ensuring uninterrupted service. In the event of inclement weather or regional outages, our distributed infrastructure allows us to seamlessly reroute operations, maintaining business continuity.

Additionally, our facilities are backed by uninterrupted power systems, with automatic generators maintained through service contracts to keep us online. Whether facing storms, disasters, or unforeseen disruptions, we serve as your backup, ensuring critical services remain operational.

Since 1992, we’ve taken every aspect of our responsibility seriously—because when you need us most, reliability isn’t optional.